Due to our products being water based or custom made, unfortunately we can’t offer a refund or exchange on any products. When purchasing clothing please be sure to check out the measurements before making a purchase as once the items have been dispatched there is no resolving this and no refund can be made.
Also when purchasing any air freshener the scents are made to be an odour eliminator, so they hide odours by masking them with a fresh scent. The scents are made to last for 1 hour in the air or up to 12 hours in fabrics. Please know that if you do not like the scent of the air freshener you have purchased we are unable to send out a replacement as if you do not like the scent it is down to personal preference rather than the product being of a bad quality as all our products are tested by a trusted testers.